I am using Flow designer. There is an action called "Ask for approval". What does the button "Add Manual Approver" do? As per the documentation, I think it allows the end user to add approvers on the records such as RITM from related list manually. However when I tried using it, it simply skips the "Ask for approval" step in flow context.
Thanks in Advance
Hi Sumanth,
I am still not able to understand how to add manual approvers. In the picture displayed below, you can see that when I select "Manual approvers" on the "Ask for approval" action, the list of users becomes read only
This is why I am not able to understand how to add manual approvers. Other option I assumed was using the Approver related list on RITM, but this is not an option as well. Because when I try to do so, the action gets completed with the status "skipped" as no manual approvers have been specified anywhere.
Are you not able to add individual users in flow?
There are 4 symbols there.
1) Data pill - Approver can be dragged and dropped from inputs, etc
2) Users - you can specify users required as approvers there
3) Groups - you can specify groups for approvals
4) Manual approvers - If you add this then along with above added users or groups, if you add any users in related list then they also can approve.
Now,
Set your flow as below
Now it will automatically add the inputs>approver as approver and in RITM if you want additional manual approvers you can add it or ignore as you wish.
Either if original approver or manual approver who ever approves or reject, then only it will go further.
Mark as correct and helpful if it solved your query.
Regards,
Sumanth
