what is an event management??

[Yadav Kmm]

what is event management?

how to the plugin in servicenow instance?

what are the uses of event management?

[Musab Rasheed]

Hello,

Event management - 

Monitor the health of services and infrastructure using a single management console and respond appropriately to any issues that come up. Event Management provides intelligent event and alert analysis to ensure continuity of your services' performance. Event Management receives and processes events via the MID Server.

Plugin - Event Management plugin (com.glideapp.itom.snac) requires a separate subscription and must be activated by ServiceNow personnel. This plugin includes demo data and activates related plugins if they are not already active.

Go through below Videos and learn you will understand basic about that

https://www.youtube.com/watch?v=EBrsolfidgg

https://www.youtube.com/watch?v=UEkKPp9BJs8

Regards

[suvro]

Here you will find all your answers

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/event-management/concept/c_EM.html

[Community Alums]

Hi @Yadav Kmm ,

Event Management helps to Monitor the health of services and infrastructure using a single management console and respond appropriately to any issues that come up. Event Management provides intelligent event and alert analysis to ensure continuity of your services' performance. Event Management receives and processes events via the MID Server

Plugin Details :- Event Management plugin (com.glideapp.itom.snac) requires a separate subscription and must be activated by ServiceNow personnel. This plugin includes demo data and activates related plugins if they are not already active.

Uses :- https://www.spoc.eu/blog/event-management-in-servicenow/

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Mary Vanatta1]

Check out the ServiceNow Now Create Workshop, Product Architecture, Process Guides here:

Navigate to Now Create, making sure you are logged into any SN site

Click "Search Assets" 

Search on Event Management for the term

The project related assets with appear, please download.

Event Management Workshop deck

Product Architecture