what is the use of credentials in discovery
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‎06-01-2022 08:44 AM
hello everyone. i am new to discovery in servicenow. suppose i want to discover a windows device so we use a windows credentials. in that there are credentials and password fields. what are these credentials and password? like are these the things we give when we turn on our pc. so in the client network, how by giving a single username and password, we will be able to discover all the windows devices. can any1 explain. thanku.
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‎06-01-2022 09:13 AM
Please refer the below doc. https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/credentials/reference/credentials-getting-started.html
Feel free to mark correct and helpful.
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‎06-01-2022 04:13 PM
Rahul,
You will need to work with your Windows Engineering team to create a credential that they can push to all servers. In my experience, this isn't very hard if the authentication is Active Directory. They can create an ID that is part of a group which is present on all servers. Your Windows team should be able to help you make this happen.

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‎06-02-2022 10:09 PM
Generally At Enterprise level - Every Windows Admin uses 1 user id and password for managing multiple Windows Servers. Same Concept Applies in terms of Discovery .
One user with Admin Access will be Created in - Active Directory
Using AD Policies this user will be permitted to access Multiple Windows Server.
Same can be used as discovery credentials to discover these windows servers.
Regards
RP

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‎06-09-2022 06:46 PM
Please check out the ServiceNow Now Create assets for Discovery. There is product architecture, customer preparation guidance, pre-workshop readiness kickoff (which explains the need for credentials)
Workshop - (learn all about Discovery product), process guide , starter stories
Mid Server Best Practices