We have a need to add a VP for change approvals during blackout windows. We have played around with a script in the workflow but have not been able to get anything to work. Wanted to see if anyone else has done anything like this an how you went abo...
Hi All,We have implemented SN recently and by default all users have a single email address. eg username@example.com. Every morning we get an upload of user data via a MID server. All of this functions correctly however it has only recently come to o...
When importing an excel file with a column of type "Currency", some of the records get the wrong value for the field.For example, if the value "14295374.53" in the excel file becomes 1.43 in the table.
So I am looking for a way to set a custom stage to show (Skipped) based on the condition that the catalog task is set to closed incomplete. For the customer what they would see then would be a green check mark of the custom stage and (Skipped) after ...
I have a user who would like to add work log notes to incidents that have 'Closed' status, for her own reference. We recently upgraded our system to Dublin and she appears to have had rights to add the notes until now. Wondering if the upgrade kn...
Hi.. Am getting an error like "Unable to start the service now mid server service. The service did not start due to lonon failure (0x42d)" while starting the mid server service. If anyone have faced this issue kindly explain me the problem
Is this a business rule? I have changes that are closed incomplete but still show active? Where is this flag set? Thanks JJ
Hi Avinash It will run for sure..
If the field 'Run As' is blank for a scheduled job, which user credential will be used to run the Scheduled job. All i can find on wiki is that Run asThe user creating and running the scheduled job. To have the scheduled job assigned to system behav...
How do I identify the records that where added to a table using 'Import XML'?
We are currently on Dublin patch3 and I am trying to set up a catalog client script where when a 'requested for' person is chosen I want to write some of the information from the user record to read only variables. The problem it seems is that the ...
I'm looking for more information about what exactly a business rule marked "Client callable" true does differently. I've searched through the Wiki, but did not see any explanation on the capabilities, advantages, or meaning of this check box for busi...
Welcome to Ask The Expert conversation.Join Aleck Lin and Amit Dhuleshia as they share with you Discovery troubleshooting and best practices. Each month a common issue encountered by Discovery customers will be addressed. There will be a brief presen...
Hi I'm new to ServiceNow and today I'm trying to create tables in the Berlin version. I'd like to use ServiceNow tables to store my structure as well as data. I've used regular MySQL tables in the past, but here (in the Berlin version), I can't find ...
Hi,I have created a u_type field on the a reference table, I have then added Reference qual:typeCONTAINS......... which works fine and only displays the values in the reference field where the type is as specified, however, I would like to say typeD...
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