What is the best CI relationship to create between a Server and an Application Service like LDAP
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2024 11:08 AM
I am having a lot of trouble building CI relationships between servers and different standard application services most if not all servers should have (e.g. LDAP, DNS). Relationships I have used present the dependency models in strange ways that seem to conflict each other which being the same on multiple "servers." I have tried used by::uses and connects to::connects and depends on::used by.
Any best practices/ideas?
Labels:
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-06-2024 05:10 PM
The system keeps a table (Suggested Relationship [cmdb_rel_type_suggest]) of relationship types that are appropriate for a CI type, based on its class. You can manage suggested relationships by navigating to Configuration > Suggested Relationships, or in the CI Class Manager.
Try the query highlighted below and see :
https://customer-servicenow.com/cmdb_rel_type_suggest_list.do%3Fsysparm_query%3Ddependent_class%253D...
https://customer-servicenow.com/cmdb_rel_type_suggest_list.do%3Fsysparm_query%3Ddependent_class%253D...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Achin Chawla
Best regards
Achin Chawla