What is the significance of manufacturer field in computer table

shreya21
Tera Contributor
 
2 REPLIES 2

Robbie
Kilo Patron
Kilo Patron

Hi @shreya21,

 

Many attributes are stored against a computer (cmdb_ci_computer class/table) of which Manufacturer is one of them. 

As you've probably seen, it's a reference field to the company (core_company) table.

It's significance is to allow an organisation to report on exactly what computers make up part of the orgs infrastructure. Knowing a computers (and many other infra classes such as servers, networks etc) manufacturer is an important data point from a purchasing standpoint to patching and software related queries.

 

Was there something specific you've been asked or can I ask why you are querying this field so as to help provide you with a more specific answer?

 

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Thanks, Robbie

 

Prabu Velayutha
Mega Sage
Mega Sage

@shreya21 It is significant in Hardware Asset Management Process, for all the Computer CIs will get created as Asset for Asset Management and life cycle. Below are two common and Critical use cases

 

Contracts
A Contract is a legally binding agreement between two parties. Typically, in IT Asset Management, Contracts are created between Organizations and Vendors/Manufacturer for Warranties, Support agreements, and leases


Vendor Catalog Item
Vendor Catalog Items are records that the Procurement department manages, in order to track the availability and price of products that your vendors have for sale
In ServiceNow, Vendor Catalog Items can be related to Hardware and Consumable models, so you can easily view all Vendor Catalog Items, for a Single Hardware Model.

 

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