Where does "Import XML" file go?

Scheb
Kilo Explorer

When an admin uses the "Import XML" menu option in the list header, where does the file they are importing go? Is it written to a table in the SNC app (e.g. sys_attachment), or is it written to the file system (/glide/instances/...), or is it simply written to memory?

More importantly, is there a log of what is/when/who imported - file name, date, username, etc.?

Thanks,

Adam

5 REPLIES 5

CapaJC
ServiceNow Employee
ServiceNow Employee

v_customer_uploads is a "virtual" table, created on demand when someone tries to view it. It is important to note that it only shows the files imported to the application node that you're currently using. So for a multi-node instance, you may only be getting part of the story if you view that list.

I did a test, and it doesn't appear that anything useful is logged when an XML file is imported. Even the detailed log will only show number of records and the table to which they're imported, not who did it.

I've opened an enhancement request (PRB583279) to get more info logged when Import XML is used.