In Servicenow MID Server user we have updated the new password then restart the server now status is UP but these issue is still showing in the issue tab , how to resolve this issue?MID Server Issue Tab:-------------------------1.Could not decrypt...
What is Process ID? whats use and process of process id in service mapping?
I would like to block the data insertion for discovery tables as these tables does not gives any valuable data and it clutter the CMDB. Some example table is: Dscy_route_next_hop table. Suggest me best apporach to block the data insertion. T...
I need to exclude some classes during Discovery, or I need to abort the record insertion into the cmdb_ci table for particular classes.I do not want to deactivate the pattern steps or the entire pattern.Are there any other ways to skip specific class...
I have a discovery scheduled for a particular location Server abut not sure why it is showing wrong location. Some Serer showing previous correct location and then rest showing some other. How to proceed for troubleshooting and can't check with Serv...
I need document of creation for service mapping. Can some one assist on sharing the simple document for understanding and configuration. I have enabled the servicemapping plugin and tired to perform service mapping but it is not working from Mid serv...
I wanted to apply the dynamic filter for updated field.The requirement is:To edit the "Updated Between" from my static date to Yesterday 18:30 and today 07:30. I understand that the following code would do this; however, I'm not able to find where I...
Hi, our ServiceNow implementation includes an AWS integration and we are currently Tag based mapping. What I want to do is report on AWS CIs that have not been mapped to a Tag based application service. My plan is to build a report against cmdb_key_v...
We are running into issues with setting up the SNMPv3 Trap collector on our mid server with AuthPriv Security level and we are not receiving any traps in our instance. We used the OOTB configurations and status is started, and we have an engine ID as...
Hi ITOM Experts, For Azure cloud Discovery ? Is MID Server mandatory ??? what ports to be opened (default 443???) Thanks
Hi All,Has anyone used discovery for discovering VOIP phones, Fax Machines, Teleconf equip etc.?If yes what all information collected & how ?Thanks.sm
We have some systems using a SNMPv2 credential, connectivity over UDP/161 has been validated, and confirmed the devce (Synology NAS) is exposinga private MIB (1.3.6.1.4.1.6574.), which we have uploaded to the ServiceNow instance.Important to remark t...
Hello, After successfully connecting a Azure subscription to the module I am getting this error, despite following all steps listed here - https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/cloud-insights/concept/azure-cloud-i...
Can some one help me to discover with document of SAN switch discovery. Can we discover with SNMP v3 or is there any other separate procedure to perform the discovery
