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Netscaler content switching custom discovery pattern

Hello Community, happy new year!I have searched for recent posts on the topic, without success, and ServiceNow support has replied that we need to develop our own discovery patterns due to the fact that we are using content switching in our load bala...

Cisco Meraki Discovery

There are a few threads about Cisco Meraki discovery but nothing that quite addresses what I'm experiencing. For those of you that are discovering Meraki devices successfully are you pulling in model information and serial numbers? I'm creating CI's ...

smfoister by Giga Expert
  • 4838 Views
  • 9 replies
  • 3 helpfuls

Slight confusion with switch ports and router interfaces

Hi All, I'm a bit confused with the naming here. I have my IP Switches here in the dependency views and just checking some things, but I'm seeing router interfaces instead of switchports. Is this just a naming convention or is there something wrong w...

Update the state of Alert based on Event Resolution State

Hi,I’m looking to update the state of an alert based on changes to the event resolution state. Specifically, when the event resolution state is set to "Closing", I want the corresponding alert to reflect this change automatically.Could anyone guide m...

Resolved! Can we apply CMDB DATA Manager policies on the Non CMDB CI table?

Hi Community,   I have a question about CMDB Data Manager policy scope and capabilities. **Question:** Is it possible to apply CMDB Data Manager policies to tables that are not CMDB CI tables (i.e., tables that don't extend cmdb_ci)?   **Context:** -...

Selva Arun by Mega Sage
  • 653 Views
  • 1 replies
  • 2 helpfuls

Create iTunes Discovery Pattern (Part 2)

I cannot pass this lab.   Error: Did you check the steps in the identification section are configured and tested correctlyNo sure what I can do?

SatterW by Tera Contributor
  • 892 Views
  • 5 replies
  • 2 helpfuls

How does the VMware Event Collector work ?

Hi Experts,   We are running VMware discovery nicely for multiple vcentre instances and aim to configure the event collector. Before i do, can an expert please describe how the event collector works?  Does it poll a particular API ? If so how regular...