ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Are glide lists groupable in reporting

I created a list report and would like to group by a glide list field, however that particular field is not available in the Group by drop down list. Are glide lists not able to be made groupable for reporting because of its data type?

mforward by Kilo Contributor
  • 4404 Views
  • 7 replies
  • 2 helpfuls

Load of form showing wrong times.

Hello All,         Issue experiencing in below scenario:        There are two time fields: "Start Time and End Time" and one date time field "Custom Start Date Time".       If i logged in with "US/Eastern" timezone and set values start time: 8:00:00 ...

dgovindhara by Tera Contributor
  • 515 Views
  • 4 replies
  • 0 helpfuls

CSC Azure DevOps pipeline not working

I hope someone can help.   The Cloud Services Catalog (CSC) will not run an Azure DevOps pipeline.   CSC starts the process after the REQ and RITM are approved, but then everything stops.  See the attached screen shot.   The pipeline can be triggered...

Solarwinds Service Graph connector URI error

Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1.   Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...

Nisha30 by Kilo Sage
  • 1284 Views
  • 7 replies
  • 3 helpfuls

Resolved! API Key format for Azure DevOps discovery

I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider.   It fails every time.  The API Key format may be the problem, but the instructions here are vague:  https://www.servicenow.com...

GtrPlyr80 by Giga Contributor
  • 927 Views
  • 2 replies
  • 1 helpfuls

Healtlog Analytics limit to 10 Data Points

As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...

Chaitanya46 by Tera Contributor
  • 544 Views
  • 3 replies
  • 1 helpfuls

Resolved! Linux discovery and SSH Public / Private Keys

Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...

lmundere by Kilo Sage
  • 8281 Views
  • 8 replies
  • 4 helpfuls

Why is ENTITY-MIB disabled by default

Is there a reason why ootb the ENTITY-MIB is disabled by default? Is there any negative impact when activating that MIB? Maybe @doug_schulze can shed some light on those questions

gk13 by Tera Expert
  • 639 Views
  • 3 replies
  • 1 helpfuls

Resolved! micro certification for HRSD & ITSM

Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow

OAuth 2.0 Grant Types in ServiceNow: A Simple Guide

What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...

sairamkoruk by Tera Contributor
  • 3239 Views
  • 1 replies
  • 4 helpfuls

Resolved! ACC on Servers for SAM use-case

Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux).  We already have ServiceNow agentless Discovery for all Servers.  We will be implementing Software Asset Management (SAM Pro) module. ACC ...

Mantautas by Tera Contributor
  • 2274 Views
  • 4 replies
  • 4 helpfuls