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Why Is There No SSID (WIFI)Class in ServiceNow?

 I have been researching this for a long time, and it is genuinely puzzling why the OOTB CMDB has no concept of a Wireless SSID. Not even as a standard field or reference point. No Plugins either have this. There are some Radio classes but they are f...

Georgi2 by Tera Contributor
  • 977 Views
  • 4 replies
  • 0 helpfuls

IP Based CI Discovery in Azure and AWS

Hi All,I recently configured a mid server in Azure (Azure registration was done earlier to discover cloud resources). I am looking to discover CIs using IP based discovery within Azure.I just ran manual discovery on one of the Azure subnets and it di...

PDB are not getting discovered through Oracle Cloud Discovery

Hi All,We are trying to discover Pluggable database which in Cloud and followed all the perquisites as mentioned in the below document. We are able to discover the Container database and also created user in the CDB level. But PDb database are still ...

Suvetha S by Tera Contributor
  • 2683 Views
  • 8 replies
  • 1 helpfuls

way to import event rules

Is there a way to import event rules all at once?I need to create about 600 event rules.If possible, I would like to create them using easy import. However, methods other than easy import are also fine.

dio1 by Tera Contributor
  • 638 Views
  • 3 replies
  • 0 helpfuls

Can two pattern trigger for same process?

I have a scenario where two applications are using same process. I have two classifiers with diff condition based on parameters and they match the process independently as we expect. However I see one of these patterns is only triggered during scan. ...

nicks8850 by Tera Expert
  • 1566 Views
  • 5 replies
  • 2 helpfuls

Duplicate task creation with group alerts

As you may know, the out of the box correlation(CMDB, Automated, text based, etc.) creates a new Group Alert as a parent record and keeps the real alerts as secondary child alerts.When using an alert management rules to create Incidents automatically...

Should we use DNS for discovery range definitions?

Hello all, We are starting with Discovery and someone in the team recommended we use DNS especially for vCenter discovery instead of hardcoded IP addresses. 1: Is this possible to use DNS for vCenter discovery?2: Can we also use DNS for horizontal di...

Cisco Catalyst concatenating switch stacks

We're bringing in our network gear info primarily using Cisco Catalyst Connector, however it's creating switch stacks as one CI instead of multiple (it also misses the relationships, so we will be using Discovery) and is just concatenating Serial num...

michellewol by Tera Contributor
  • 631 Views
  • 2 replies
  • 0 helpfuls