Hello All We have a server which has two IP addressesprimary IP address - activesecondary IP address - inactive So through discovery the secondary IP address is not reachable as it is inactive.After some time the primary IP will become inactive and ...
Hi Community, We have auditing enabled and it is working correctly in DEV environments but on PROD environments audit entries are being generated as expected for most records not all.However, we are facing an issue with a specific CI record (Linux ...
Hi all, we have a catalog item which is pre-populated with data from azure (on-demand). Here is the current flow:0. User logs on to ServicePortal via SSO (Azure Account / OIDC Identity Provider)1. User selects a subscription from a dropdown.2. Catalo...
Hello, We are long time users of Service-Now Discovery and long time users of Oracle Cloud Infrastructure (OCI). We have always only used Horizontal IP based discovery for OCI. However, now we want to get the Cloud Discovery working for OCI. I am h...
Unable to discover load balancer and load balancer application from OCI cloud discovery. Any experts kindly help me to solve this issue..
Data Certification tasks for Database classes were not created in the last run
Hi All, I am facing an issue where Service Map is stuck with error Permission issues with Credentials. I have attached the screenshot.Error Message: Permission issues with Credentials. Command: sudo netstat -ltnup | grep -E ':8080'. Response: no sudo...
Is there a cost for nonprod install?I'm going to be walking a new client thru ITOM to configure this for them.I want to install MultiSrc CMDB / CMDB 360 on a nonprod to demo.I went into the client's nonprod, & queued up com.snc.itom.discovery.license...
I’m working with ServiceNow Discovery for network devices using SNMP. In some subnets, the same device responds on multiple IPs (loopback, SVI VLANs, management interface, etc.). I want to understand:Which IP does Discovery pick as the primary IP (cm...
Understanding Azure Change Processing (ACP) for Cloud Discovery Azure Change Processing (ACP) provides a near real-time method for updating the ServiceNow CMDB based on changes in the Azure environment and provides optimal performance when compared t...
We have Azure discoveries scheduled for the cloud resources and they are running as expected. We also have an Azure Account within Microsoft Azure Discovery > Credentials (Service Principals) that shows us the Azure Subscriptions only if we click on ...
I’m seeking guidance on defining Cloud Discovery for the following scenarios:I have two cases to consider — one involving multi-tenant IDs and the other a single-tenant ID.For example, in the single-tenant scenario, I have one Azure Tenant ID with 10...
Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.We would like to look into Service Mapping and if it's worth adopting into our system.What can be done with Service Mapping? What can be done without Service Mappin...
I am sure that many of you as myself have attempted to install a MID server on your laptop and you got error message stating you cant do it with your OS.Here is how you can install MID server (tested with Zurich) on Win 11.1. Go to MID Server -> Down...
I need help configuring the Zendesk Spoke and setting up OAuth between ServiceNow and Zendesk using IntegrationHub.I’m facing issues with the OAuth setup and connection configuration. Any guidance on creating the OAuth app, configuring credentials, a...
