Which is difficult to learn ITOM or CSM and can be learned with PDI mostly?

[Joshua Prakash]

Which one is easier to learn with PDI and documentation for the most part?

Which Certification is easy to attain in terms of cost?

[AJ-TechTrek]

Hi @Joshua Prakash 

As Mentioned by @Sohail Khilji , ITOM is tuff to practice is PDI but this is not Impossible.

For Discovery: You can use the Free Azure and AWS Account and create the two- three virtual Machine and easily practice the discovery and CMDB things.

For Service Mapping:You can use the Same AWS and Azure resources to be discovered in Service Mapping using tag based discovery.

For Event: You can again purchase the free Monitoring tool and setup the same Azure and AWS cloud resource to be monitored there and triggered the same in ServiceNow to practice the Event Management.

But Yes as Compared to ITOM, CSM is easy to learn in PDI.

For ITOM Learning , You can use the Now Learning fundamental course for each module.

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Thank You

AJ - TechTrek with AJ

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