User Activity
Hi everyone,I am building an outbound integration using Flow Designer to send Incident updates (State, Priority, and Comments) to a 3rd party system. My Flow triggers on Record Updated, calls a Custom Action, which then calls a Script Include to buil...
I’m currently working a custom Integration Hub Spoke to automate mobile device ordering from our Service Catalog directly to a Telecom Expense Management (TEM) portal. The Architecture: ServiceNow Flow Designer ➔ TEM Portal (e.g.,) ➔ Carrier (AT&T/Ve...
My @Servicenow_1 Version - Zurich I'm encountering a Base-64 decoding error when making a REST API call from Flow Designer to an external API. The error message states:"The input is not a valid Base-64 string as it contains a non-base 64 character, m...
08-10-2025
I'm in the process of designing a ServiceNow Service Catalog integration for our telecom carrier orders to streamline requests and tighten our Telecom Expense Management (TEM) process.I've mapped out a strategy and would love to get a "sanity check" ...
04-07-2025
Hi everyone,I'm working on a transform map that updates Incidents from an external system, and I’ve written an onBefore transform script to handle one specific requirement.Goal:Add a Work Note like "Urgency updated to <value> by External System"Only ...
