Why Agent is not able to collect the data from host (Agent client collector )
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‎05-12-2022 03:35 AM
Hi Community ,
we are preforming Agent client collector discover to discover windows machine .
i have installed one agent in the windows machine host the status is up ,but its unable to collect the data below is the screenshot for reference .
when i grab the agent log file i saw a error popped up here :
2022-05-10T10:15:45.32 [ERROR] [agent] [Connection closed: websocket: close 1001 (going away): bye] transport receive error
2022-05-10T10:15:45.32 [INFO] [agent] killing all background checks...
2022-05-10T10:15:49.50 [WARNING] [cmd] config attribute id has been deprecated, please use name instead
2022-05-10T10:15:49.53 [WARNING] [cmd] config attribute keepalive-timeout has been deprecated, please use keepalive-warning-timeout instead
what needs to be done like is this issue belong from the host machine or servicenow instance .
can some one help me out in this .
thanks is advance !!!!
- Labels:
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Discovery
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Operational Intelligence

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‎05-30-2022 11:02 PM
See if this is related to the article below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997794