Why does Discovery classifies IDRAC devices as Out-of Band devices in ServiceNow
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‎02-18-2021 03:47 AM
Discovery classifying IDRAC as Out of bad devices.Can anyone explain why does it do so?Are IDRAC devices supposed to be out-of-band devices in ServiceNow?
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‎02-18-2021 04:11 AM
Hi,
Yes those will go into Out of band devices as per the classification criteria. you can check the criteria and if you want you can modify that as per your need.
Thanks,
Ashutosh
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‎02-18-2021 06:55 AM
Here is the ServiceNow docs for IDRAC devices. This is the correct identification for these types of devices.
Label | Table | Name | Command |
---|---|---|---|
Firmware version | cmdb_ci_outofband_device | firmware_version | SNMP walk: drsFirmwareVersion (racFirmwareVersion for iDRAC7) |
Host * | cmdb_ci_outofband_device | host | SNMP walk: drsSystemServiceTag (systemServiceTag for iDRAC7) |
IP Address | cmdb_ci_outofband_device | ip_address | DNS probe |
Name | cmdb_ci_outofband_device | name | SNMP Identity probe |
Product version | cmdb_ci_outofband_device | product_version | SNMP walk: drsProductVersion (racVersion for iDRAC7) |
Type | cmdb_ci_outofband_device | type | SNMP walk: drsProductType (racType for iDRAC7) |
URL | cmdb_ci_outofband_device | url | SNMP walk: drsProductURL (racURL for iDRAC7) |
* Host is a reference to the cmdb_ci_computer table via the serial number. For the cmdb_ci_outofband_device.host field to be populated correctly, the host machine must be discoverable or exist within the CMDB with the appropriate serial number.