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Reporting Schedules - Weekdays only

Hi,I've scoured the forum and the Wiki for answers to this, but cannot find an answer.If a user only wants to schedule report for Weekdays, how do I do it? I can see there is a suggested script code for scheduling a script to exclude Saturday & Sunda...

narelle_s by Kilo Explorer
  • 10993 Views
  • 10 replies
  • 3 helpfuls

Storage Discovery 3PAR 8440

Has anybody discovered a 3PAR 8440, OS version 3.2.2 ?We are new to storage discovery.   I've created the CIM credential in ServiceNow and granted it admin privileges on a sub-prod device.   Are we doing something fundamentally wrong?   Or do we need...

abusch by Giga Contributor
  • 5788 Views
  • 16 replies
  • 1 helpfuls

Windows credentials error in Discovery

I have been trying to make a discovery of a windows server in ServiceNow, after running a discovery it's showing below error  Warning: Adding target to blacklist. No valid credential found for type [Windows] Changed the user credentials on the window...

Ansuman Giri by Kilo Contributor
  • 3754 Views
  • 10 replies
  • 1 helpfuls

Resolved! Citrix XenServer discovery in ServiceNow

Dear All, Our customer has Citrix XenServer. we are not able to find any ways to discover XenServer in ServiceNow, has anyone done this in ServiceNow, and what was the approach to discover the same. Below is some more details of XenServer. Citrix Xen...

Resolved! Query about CI relationships of deleted CIs, CMDB CI licensing

Hi All,   We are performing a cleanup activity of CMDB , by deleting specific CI data from tables due to licensing constraints.  The records which we are wanting to delete, also contain certain upstream and downstream relationships to other CIs. For ...

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Supratik1 by Giga Contributor
  • 4327 Views
  • 8 replies
  • 6 helpfuls

MID server auto-selection and clustered mid servers.

Discovery and Service Mapping have mid server auto-selection capabilities based upon ip ranges, applications, and capabilities.  Traditionally, Discovery worked by selecting an individual mid server or a cluster.   In Discovery, when a mid server clu...

Resolved! Postgresql as Datasource

Hi All We are having requirement to get data from postgresql database. We tried to check from the data sources, but failed because servicenow as an OOB doesn't support postgres. Is there a way to use postgresql as a datasource and run queries on post...

Madhav9 by Kilo Contributor
  • 9429 Views
  • 7 replies
  • 1 helpfuls

Resolved! java.net.SocketTimeoutException: connect timed out Error

Hi, Can someone help me n explaining the below error which I am getting in my Solarwind Integration. 01/10/20 08:41:21 (597) ECCQueueMonitor.40 SEVERE *** ERROR *** getRecords failed (java.net.SocketTimeoutException: connect timed out)   and also the...

Savita1 by Giga Contributor
  • 28494 Views
  • 3 replies
  • 2 helpfuls

What benefit is ServiceNow Discovery providing you?

What benefit is ServiceNow Discovery providing you? My company purchased discovery licensing with our initial contract about two years go and we've been unable to find any beneficial uses for it. We run a mostly virtualized environment and are able t...

Importing IP Ranges

Seems allot of folks are looking for easier ways to bring in tons of IP ranges into their discoveries without having to manually enter hundreds of IP networks. Well Service-now.com to the continued rescue with an already existing product technology, ...

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doug_schulze by ServiceNow Employee
  • 6042 Views
  • 8 replies
  • 0 helpfuls