Hello, I’m working on a Service Mapping project on a cloud service. The service has multiple applications and servers. However, when I click Run Discovery after providing the entry point, nothing is getting mapped out. Only Cloud Web Server is discov...
Hello I'm creating a service map for a website based on WordPress. Obviously, there isn't a pattern for WordPress, and so I'm trying to use traffic + ML to create the map. The Apache web server and the MySQL db server are installed on the same VM in ...
In ServiceNow Rome patch 4 release, during MID Server configuration we could see a new parameter "mid.cloud.provider none" getting added automatically. What is the purpose of this parameter? Searched in ServiceNow Docs but couldn't get any details ...
Looking for some advise. Perhaps the approach we took to tackle this issue may not be the most appropriate and I definitively welcome all recommendations. So here is the scenario: We have a good number of Lenovo Computers in our organization. Whe...
I am importing CI using ImportSet and using an onBefore transform script to call IRE try{ var cmdbUtilIRE = new global.CMDBTransformUtil(); } catch(err){ log.info("Error :"+err); { After executing "TypeError : undefined is not a function" as error. ...
Hi All, I am using onBefore transform script to implement IRE using below code to identify and ignore duplicate CI. (function runTransformScript(source, map, log, target ) { log.info("Status Log ImpSet"); var cmdbUtilIRE = new global.CMDBTransformU...
Hi All, Can customer discover their in-house application on host? Servicenow Software Discovery can discover a list of commercial software. but wondering can Discovery works for any other software/application running on a host? Customer just want...
After converting a business service CI to an Application Service CI, when I go to Service Mapping > Services > Application Services, and then open the form, I do NOT see section to add entry points. Screen shot attached
Hello All, I have created the query using the CMDB query Builder as below and run it successfully .I have added the required columns as well . But the issue when I asked the end user to validate the same they are saying version and Class fields are ...
Hello Everyone, I need to change the welcome page to another page that I have totally created in CMS. Note that I don't want to change the CMS Login page, I really want to change the Welcome page (login page) of my instance to another one.I know it's...
Hi, Our mid server is keep getting down because of MiD server upgrade issue. whenever we restart services it's comeback online for sometime and went down. ServiceNow & MiD servers are on same version but still MiD server is getting down and shows "MI...
I just joined a new company and they're using several hundred event rules, but I'm guessing there are a number that are unneeded based on the titles. Is there a way for me to see how often the event rules are being used? Either through a report, or a...
I have a Mid Server Script File, which I need to call in a workflow. How can I do that?
I have given an example expression above in the question but i want to get the characters before the dot for any expression.
So I have a Mid Server Script File, which basically I want to use in the workflow. Somebody suggested that I can use a Mid Server Script Include for the same. But I don't know how to use Mid Server Script File code in Mid Server Script Include. Can a...