can we populate "IMEI number" attribute using SCCM integration? if yes how,
can we populate "IMEI number" attribute using SCCM integration? if yes how,
Forum Posts
Server's operational status
HelloIs there any documentation regarding how the values Status/State/Operational Status of Virtual Machine Instances interact between them and how they affect the Status/Operational Status of their related server records?I cannot find anything and w...
MID Server for Azure Discovery Question
I am new to discovery and I wanted discover Azure VM and resources for that I need to understand the below 1. How many Azure nodes/resources can a singe MID server can support ? 2. What firewall ports needs to be opened from the mid server inside t...
Resolved! Obfuscate encrypted data in outbound REST message via script
I've had a request come across my desk to integrate with a 3rd party tool via REST, but the catch is I need to make rest calls to the target system as part of the form population based on the changes to fields in the form. This part I have working, ...
Unable to view the downstream relationship
Hello All, Could you please help me to understand which roles are needed to view the Business Application Upstream as well as Downstream relationship . In our quality Instance I have noticed although I am an admin still not able to view the Upstream ...
what is snow agent
May I know what is snow agent ? Explanation with examples would be appreciated
Resolved! Ubuntu Mid Server is stuck in Validating
Dear Community, When setting up MID Server under Ubuntu the configuration get's stuck in the last step: Validation of the MID Server in the ServiceNow instance. I have checked time zones on the ServiceNow instance and the VM hosting the MID Server, b...
Resolved! Authentciation failed during clone request
Hello All, I have successfully cloned our dev instance from production instance.When am trying to clone our test environment am getting error like authentication failed.But user name and password is correct and also I have admin access in test enviro...
Is there an easy way to copy a discovery pattern?
I want to use our existing "Linux - Server" pattern to server as the identity pattern for another Class of servers which run a Linux-like operating system. The pattern is essentially the same but with a few more shared libraries included which are sp...
Recurring support tasks
I have a need to set up recurring operational support tasks that are not Incidents or Changes. For instance, rotating backup tapes, monitoring application work queues, and other administrative/support activities that need to be done on a daily/weekly...
Firmware Version not getting discovered for - cmdb_ci_ip_router
Not able to Firmware Version not getting discovered for - cmdb_ci_ip_router
Relationship Health Results query
Hi Community, New Learner of CMDB and want to know, Why records are created in "Relationship Health Results", From docs I was able to get to know, if relationship between the Parent and child differ then record is created(by relationship schedule job...
MID Server in DMZ - What could an attacker do with the MID Server (java service) if they were able to compromise it?
I recently proposed adding a MID server to our DMZ to discover a server we want to include in an application (service) map. My security team had multiple questions, but I was hoping to get feedback from the community on the following: What could an a...
Resolved! patterns - location of a called script (storage.bash)
I am trying to troubleshoot the linux server pattern .. the linux - storage section and stumbled upon a ssh call to execute storage.bash How can I see the commands this script is running? Does this script come from servicenow? Thanks in advance...
Identification CI Errors: Update failed with error
Hello experts, I am getting this error in pattern for a few windows servers: Identification CI Errors: Update failed with error: Commit was not attempted due to other errors. I see a couple of threads in community but non is resolved. I also went to...
