I'm working on Service Mapping engagement using Top-down discovery. For one of the Service, I'm using Dynamic CI group as the population method and able to view the Service CIs list as well. Unfortunately, I'm unable to view the Service Tree and gett...
I am trying to run discovery from my own instance on a process that is suggested from application finger printing. When I try to run discovery on a suggested application I get this message: Failed to create pattern Error: There is no CI Type table: u...
Hello Team I need your help to understand the how the ham , SAM data can be reflect in CMDB means it create the two different CI for HAM & SAM or it create only one another think if you have reference documents how the CMDB,HAM,SAM are related with ...
[Rome] Do I need the OOB Business Rule "Sync Ops Status for CMDB CI"? It acts on the Hardware Status value of a CI, and our organization does not maintain or otherwise use this attribute, even for synching with Asset table. (I understand it is mo...
Hello All, We are trying to discover Service Mapping . Since our client have most of their infra on Cloud hence they are using AWS elastic Load Balancer . Please let me know if anyone have done any such service mapping for their project. When we try...
I'm trying to create a connection to a MS SQL Server by using the MS SQL Server Endpoint as below, however the "Database" attribute is not shown: If I go to Ci Class Manager and lookup for the "Database" attribute it is defined there: How can I dis...
How do you auto-download the install file from a command line? This would replace the steps in the MID Server install instructions to navigate to your instance and download the install file to meet your needs. After I download the file, the next st...
HI all, I am having problems downloading the Event Management Process Guide. Could anyone email it of post on here please. Thanks Phil
Getting above error while running the credential test for the windows server. I'm doing the Lab 4.3 in SN-DF-No10 ebook. Anybody could help me with this. Thanks
Hi experts, Trying to discover a linux server, but facing this warning while discovering. "Cannot connect, status is SSH_PROTOCOL_FAILURE. Received server DISCONNECT message: DISCONNECT: code: 2, reason: Protocol error, description: Too many authenti...
Backend process behind the Test Credential ?
Seems like a silly question, I know, but there is no "Delete" option except for Checked out versions of workflows. I have several inactive workflows which need to be deleted in order to clean up the list.
Hi, I've set up a SNMP Listener (snmpV2) and its now started on the default ServiceNow port 1162. The traps are being send to the MID Server but they're not showing up in the Events (em_event) table. These are custom SNMP Traps, I've set the MIB fil...
I have two fields in a form. My requirement is, I've to get values selected in Business services (cmdb_ci_service) and environment(cmdb_ci_environment) field as shown below picture. Both the fields belong to different tables. And show/populate th...
We would like to extract relationship data from the CMDB using an API. The best way I can think of is to create a query using the CMDB query builder and if possible run the query using an API. I have searched and can find no information on whether th...
