WMI Access Denied for Discovery

[Rich Platt1]

When running Discovery we are receiving Permission denied errors from all Windows server for the WMI Runner.

When logged in to the Mid Server itself we are able to perform WMIC commands, using the same account used for Discovery, and are able to pull back information from WMI.

Any ideas on why we would be getting Permission denied when attempting from Discovery itself?

Thanks,

Rich

[Ashutosh Munot1 · Accepted solution]

Hi,

So you have tried this command?

wmic /node:"10.0.0.1" /user:"domain\user" /password:"password" path win32_operatingsystem

If yes then please check this below articles and links:

https://community.servicenow.com/community?id=community_question&sys_id=2f508371dba2f304d58ea345ca96...

https://hi.service-now.com/kb_view.do?sysparm_article=KB0564283

https://community.servicenow.com/community?id=community_question&sys_id=bfbeb6a5db58dbc01dcaf3231f96...

Thanks,
Ashutosh

[Ashutosh Munot1]

https://hi.service-now.com/kb_view.do?sys_kb_id=74e16b16db6ebb006064eeb5ca9619dd&sysparm_rank=4&sysp...

[Rich Platt1]

Thanks for the assistance!

[Ashutosh Munot1]

You are welcome!