Digital Portfolio Management – Features and Capabilities Overview

[n_kaura]

Welcome to the Digital Portfolio Management (DPM) Community series!

As you get started with your DPM implementation, it is essential to know these key features that will help you achieve your desired outcomes. Understand and deep-dive into features and capabilities that are present in DPM with these set of articles, blogs, and videos to enhance your knowledge.

Key Features	Resources
KPI Groups & Service Availability	This article and video series demonstrate how to assign KPI groups to your portfolios in DPM. -       What are KPIs? (Article) -       Configure KPIs (5 min Video) -       Use KPIs (2.5 min Video) -       KPI Groups Deep Dive and Troubleshooting (48 min Video) -       Service Availability Calculations in DPM
Portfolios	This article and video series will demonstrate the various portfolios in DPM. -       Overview of DPM Portfolios (Slides) -       Explore DPM Portfolios (Docs) -       Enterprise Portfolios (Article) -       Configuring Enterprise and Personal Portfolios (15 min Video)
Lifecycle Management	This documentation will help you understand how lifecycle management works in DPM -       What is DPM Lifecycle Management (Docs) -       Configure Lifecycle Management(Docs)
Needs Attention Attributes	This article will help you with configurations of attributes. -       Configure Needs Attention attributes in (DPM)  (Article)
Service Portfolio Management and Common Service Data Model	Digital Portfolio Management aligns closely with CSDM and Service Portfolio Management. These resources can help you with getting to know more about Service Portfolio Management and CSDM. DPM and CSDM Overview video Create service portfolios and taxonomy for DPM Digital Portfolio Management and CSDM reference CSDM Product Documentation CSDM Community Service Portfolio Management Product Documentation

Refer to the DPM Toolkit Community Article Series to view more resources on DPM. Checkout the new DPM community hub and ask your questions in the DPM forum. 

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[Mark Manders]

Can you make the internal document you refer to in this article also available for non-ServiceNow employees?

The slides 'Overview of DPM Portfolios' are linked to an internal sharepoint page: https://servicenow.sharepoint.com/sites/DPM/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FDPM...