Place an order for Order Guide automatically Using Business Rule.

[Vijaykumar2]

Scenario : When new employee is hired, automatically requests are created for necessary items for new joiner.

• I have created a BR on sys_user table when user is created and type is new joiner the order guide request will create automatically.

Condition : After record get inserted into database(sys_user table).

Script : 

(function executeRule(current, previous /*null when async*/) {

// Define Json variable with required information and assign values to Order Guide variables
var json = {"opened_by":"62826bf03710200044e0bfc8bcbe5df1","requested_for":"62826bf03710200044e0bfc8bcbe5df1","department":"221f79b7c6112284005d646b76ab978c", 
"remote":"No",
"standard_package":"No"

// define catalog items under rule base and assign values to respective variables of the item.
"items":[{
"sys_id":"04b7e94b4f7b4200086eeed18110c7fd", 
"variables":{
"acrobat":"true",
"Additional_software_requirements":"MS Office 2007"
},
"sysparm_quantity":"6",
},
{
"sys_id":"e1be6dcb4f7b4200086eeed18110c74c",
},
{
"sys_id":"186d917a6fab7980575967ddbb3ee4f2",
"variables":{
"new_email":"test@gmail.com"
}
},
{
"sys_id":"8b3ae7fedc1be1004ece5c08239e522b"
},
{
"sys_id":"962967674ff38200086eeed18110c7e7",
}
}]
};

// Customise the below script as per your order guide details 
var gr = new GlideRecord("sc_cat_item_guide");
if (gr.get("name","New Hire")) {
var sog = new SNC.ScriptableOrderGuide(gr.getValue("sys_id"));
var result = sog.process(new JSON().encode(json));
if(!result)
gs.addInfoMessage('Request was not created');
else {
var request = sog.getRequest();

gs.addInfoMessage('Request has been created for  ordergude'+' '+request.number);}
}


})(current, previous);

Please try the same and let me know in case of any queries or issue.

Mark helpful in case the article looks good for you.

Thanks,

Vijaykumar

[Raja27]

This script is not working can you help me?