Hey Everyone,
This articles explains the process to remove the default assignment group set while proposing/modifying any standard change template.
OOB Standard change templated are sent to Change Management assignment group as use Change Manager as the approver.
This is set in the Assignment Rules, Navigate to System Policy > Rules > Assignment open the Assignment Rule for Standard Change Proposal table, in the Assign To section you can define a different group or keep it blank.
wait a minute, this didn't work Laukik! so I changed the assignment group as mentioned, but when I click on request approval, the approver still shows up as change manager, who is not even part of my specified group!!
Before you unmark this solution and disown me from the community, let me explain the next steps!
The steps mentioned above are only to remove the default group from the form, the form has a script defined which requires you to set the assignment group to not null.
But for the approvals system uses a workflow "Standard Change Proposal", OOB the Approval - Group activity in the workflow has Change Management group specified. Replace this group with a different group or keep it blank and follow the below steps to dynamically assign the approvers from the assignment group you just specified.
Step 1: Open the "Standard Change Proposal" workflow, and click checkout.
Step 2: Open the first run script after begin "Approval Requested" and add the below line of code
workflow.scratchpad.approval_group = current.assignment_group;
Step 3: Open the Approval - Group activity, remove the selected group from Approvers section
Step 4: Click on Advanced checkbox and add below lines of code
var answer = [];
answer.push(workflow.scratchpad.approval_group);
Step 5: Publish the workflow.
These steps will help you get the approvers on the standard proposal task from the selected assignment group.
I've used the below references from the community to put together this article:
Standard Change Proposal Assignment Group - from @Matthew Smith
Push group approval via workflow scratchpad - from @Rohit Kaintura
Thanks to both of you!
I haven't attached the screenshots for the steps as it would take up space in the articles, if needed let me know, I'll edit the article in future.
Let me know if I can improve this article in any ways.
Regards,
Laukik
