IT @ Knowledge17
MODERNIZE IT SERVICE MANAGEMENT
Discover how to deliver a single, cloud-based ITSM platform
ITSM TAKES CENTER STAGE AT KNOWLEDGE17
MAY 7 — 11 : ORANGE COUNTY CONVENTION CENTER, ORLANDO FL
Learn how to modernize your IT service management processes directly from the experts. You'll get hands-on instruction and valuable insights with access to:
- 100 different ITSM breakout sessions and labs
- Practical guidance from ServiceNow experts
- Tips on how to refine your processes
- Technical instruction for administering applications
You'll find sessions and hands-on labs dedicated to modernizing IT, covering topics such as:
- Artificial intelligence
- Asset and configuration management
- Connect, chat, and visual task boards
- Consolidating legacy tools
- Incident, problem, and change management
- ITIL and upgrade best practices
- Knowledge management
- Mobile
- Performance analytics
- Process management
- Self-service
- SIAM
Meet the professionals who will help you turn insights into action
This is your best chance to connect and learn from your fellow ITSM pros. And with 54 customer speakers scheduled to share their experiences, you'll bring back insights you can put into action the minute you're back in the office.
