The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Victor Chen
ServiceNow Employee
ServiceNow Employee
Check out the new Virtual Agent Overview video, updated for Quebec. It shows how Virtual Agent can provide self-service and automation to users. Virtual Agent is powered by a low-code conversation designer and NLU workbench. It is available on web, mobile, Teams, Slack, and other messaging channels.