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Access Analyzer shows 'read' access but User not able to view the list report

vikram_77
Tera Contributor

Hi,

 

I  have created Dashboard on 'purchase order line'  table, and shared it with user(John Diesel) having 'sn_shop.shopper' .  This dashboard has bar chart and list type report. Use able to see the bar chart but can't see the list report. It shows 'No Records to Display'  shown in below screenshot.

vikram_77_0-1754740126425.png

 

Then I went throw some community post, and Finally concluded that user should have at least read on the table.  As this user can't view the records on this table. Then ran access analyzer for this user and it shows read/write/report_on access pass. shown in below screenshot.

vikram_77_1-1754740244861.png

 

I am now confused what is issue with access analyzer.  why it is showing user has read/write access to this table.

 

POV :This is in PDI

 

Thanks,

Vicky

5 REPLIES 5

Try to repair the Dashboard plugin first to fix the issue. Then log a support case.

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