ACL for change manager to add/remove change records in the release record

sureshp89882164
Tera Contributor

Need ACL for change manager to add/remove change records in the release record.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sureshp89882164 

That is not recommended, as Release is managed in the DPR (Dedicated Workspace for Releases), and specific roles have been defined for that purpose. It's better to assign the appropriate 'DPR Release' role to the change manager to work in the Release module, rather than updating the ACL.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sureshp89882164 

That is not recommended, as Release is managed in the DPR (Dedicated Workspace for Releases), and specific roles have been defined for that purpose. It's better to assign the appropriate 'DPR Release' role to the change manager to work in the Release module, rather than updating the ACL.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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J Siva
Tera Sage

Hi @sureshp89882164 
I recommend adding the existing Release Management role to the Change Manager role, as this would be a better approach than creating or modifying the existing ACLs.
Regards,
Siva