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08-20-2024 01:00 AM
Hello,
I have created a custom table that extends incident table in PDI.
The custom table u_incident_ext has 4 default None ACLs create, read, write and delete with a custom role u_incident_ext_user present in it.
Now I have given this custom role to few users and created few records in the custom table.
Now while I impersonate the user who has the custom role u_incident_ext_user is not able to view records.
What Am i missing here, please assist.
Solved! Go to Solution.

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08-20-2024 08:13 AM
@Abhishek18 I recommend you to use the Access Analyzer application to debug which ACLs are failing. Please refer to https://docs.servicenow.com/bundle/xanadu-platform-security/page/integrate/identity/task/use-access-... for more information.

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08-20-2024 08:13 AM
@Abhishek18 I recommend you to use the Access Analyzer application to debug which ACLs are failing. Please refer to https://docs.servicenow.com/bundle/xanadu-platform-security/page/integrate/identity/task/use-access-... for more information.
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08-20-2024 08:25 AM
Thank you @Sandeep Rajput . I got the root cause. There is a query BR which is restricting the access