ACL on RITM Variables

[david_stevenso1]

Hi All,

I'm running into an issue where I need to apply a write ACL to the variables on the Requested Item table after creating a request from the Service Catalog. I've attempted to apply the solution found here: Adding ACLs To The Incident And Change Variable Editor | Service Now Gems with no success in being able to apply an ACL to the variables as a whole. Any help or ideas are appreciated!

Thanks,

David

[Bhavesh Jain1]

I have not heard of write ACls on variables. Though we can add read/write Roles in the variable itself. Check if it helps.

Regards,

Bhavesh

http://www.igate.com

[Mateen]

According to solution give, we have to edit sys_glide_object variable field. But now we don't have rights to edit those.

So solution mentioned above by Bhavesh is most easiest way to manage variables.

Mateen