logging for ip address access control
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07-19-2014 03:39 PM
Hi
We are testing the use of IP address access control (IP Range Based Authentication). This will also quickly expose which users have wacky proxy settings. To help troubleshoot, we'd like to see logs regarding which IPs are hitting the system, and particularly which are being denied via this access control feature. But I have not yet found such log information. Where exactly is the logging related to this? Thanks. -- HB
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07-20-2014 07:44 PM
Hey Harry,
To see what IP's are successfully accessing the instance, you should go to System Logs > Transactions (All User) and group by the IP address field. I will have to dig a little bit on the denied access part.
- Mitch Stutler
Implementation Specialist - Cloud Sherpas
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07-20-2014 09:56 PM
Hi,
Read following it will help you.
Viewing System Logs - ServiceNow Wiki
| System ID | System generated identifier of the client instance making the request. This ID is used for cluster environments in which several instances (nodes) communicate with the database. |
| IP address | IP address of the client making the request. |
| GZipped | Indication of whether a compressed Web page was requested by the browser. |
| Protocol | The HTTP protocol used by the browser for this instance. |
