Action not authorized

joshmorris
Tera Guru

I created a custom table to store key contacts and it has been working for years. I just came back to add one through a related list and clicked new and I get 'action not authorised'. I  tried with admin and still get the same message appear. What could this be due to?

 

 

 

 

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Please check the scope of application you are while making changes.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Im just in global

Jayesh Sakpal
Tera Contributor

Can you check if any recent changes on ACL either on the table you created or parent table if this is inherited custom table.

Tanushree Maiti
Kilo Patron

Hi @joshmorris 

 

Issue

UI Actions with script in 'Omit new button' or 'Omit edit button' in the list control throws an error "Action not authorized"

Cause

If "current.parent" is used in the 'Omit new button' or 'Omit edit button' in the list control, as it is known to throw these errors.

Resolution

Use "parent" directly. For example, you can use "parent.sys_id" or "parent.state"

 

refer: KB0953598 UI Actions on Related Lists do not work as expected and throws an error "Action not author... 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: