Emoji-based survey questions are unable to add Comments while submit via Outlook

[Purushotham Ga2]

Hi Experts,

Emojis based survey questions are unable to add Comments while submit via Outlook.

Please assistance on this asap.

[Tanushree Maiti]

https://www.servicenow.com/community/developer-articles/embedding-emoticon-s-smiley-survey-in-email-...

https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-add-the-smily-sad-and-neutr....

https://www.servicenow.com/community/itsm-articles/embed-surveys-in-microsoft-outlook/ta-p/2300907#:...