Activate Agile Development Plugins that comes with ITSM license

Eva Tee · ‎12-20-2023

I have a customer that subscribed for ITSM Pro licences that comes with 1 Agile Team license (PROD12492).

1. How can customer activate the plugins?

2. What are the typical use cases and features available?

Thank you.

Sohail Khilji · ‎12-20-2023

1. There is plugin > Aglie Developement 2.0 from servicenow store. good thing is its also avaible on PDI. you can install and explore the featrues.

2. When it comes to use cases > The aglie 2.0 comes with basic ootb configured modules like Epic, stories, themes, defects and enahancements etc... You can customize them as needed.

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Dr Atul - LNG · ‎04-05-2024

Hi @Prashanth Ranga

I think Yes, but still check with SN Account team for clarity.