Active flag update

[Gautam Gattu]

When RITM state is set to 'Closed Rejected' or 'Close with no action' in active field value is set to true however post close rejected or close with no action, active flag should be set as false.

Created business rule to override the value however unable to achieve.

Could you please help me in setting the active flag to false.

[Dhananjay Pawar]

Hi,

Create after update BR. Add condition like state changes to closed rejected OR state changes to Close with no action

Then under Action tab 

set field value active is false.

Thanks,

Dhananjay.

[Dhananjay Pawar]

Check attached screenshot.

Note - Change state values in condition

[Gautam Gattu]

This did not work 😞

[Dhananjay Pawar]

Hi,

This suppose to work correctly.

Can you share screenshot of your BR.