Hi Team, Am facing one issue while converting Currency from MOP to EUR. I have checked : MOP Record is available in fx_currency_instance table. I am able to convert currency from other to EUR except MOP. Please find the below screenshot for your re...
Hi All, I have : 1) Display BR : Used to check whether current logged in user is a member of particular group or not. And it stores the value in scratchpad and send it to the client side. 2) OnChange CS : Based upon the scratch pad value, if it is tr...
Hi , I have a requirement when Problem Record moves from state "Fix in progress" to "Resolved" it needs to check the condition ie..,When the Problem task is Open then the Problem record will not move from "fix in progress" to "Resolved" and display ...
i created to Wait for condition wait 4 task state change to Completed. but it is not working. Not able to find the issue. anyone can suggest ?
I am looking to use the Bulk CI changes feature but I am unsure how the Proposed Change fields are supposed to be added to the change form. Within the ServiceNow documentation it refers to how to configure CI changes and gives an example of how Pro...
We have a requirement to auto capitalize text entered by IT staff when submitting a catalog item. We use integration hub and are using it to create AD groups from submission of a catalog item but to keep our standard of Active Directory we need the t...
Please let me know if the code is correct?
Trying to make a change unable to be moved from implement to review unless all tasks are closed. I created a Dictionary override on the state so the state field is read only. This allows only the UI action to be used to progress the change. Im stuck ...
How to restrict only ITIL user to edit filter condition ? Incident form in Related list under on specific related list where ITIL user can edit the filter but for those filter condition should be Read only for ITIL role then others
Is there a way of allowing only certain groups to be Approval Groups for Change Such as - Change for Operations, Change for Infrastructure etc Many thanks
Hi All, I have a Button on the Change Request form named "Mark Complete". I want that button only to be visible when all the Change Task (Child Task) of the same change request are close. Please help with the code where to write and what to write. T...
I had a requirement to make some modification in the existing workflow. By directly amending the workflow activities in the flow, Does the desired changes will capture in the updateset or do I need to republish again with the new version to get them ...
Hi Team, I am having an issue with the group hierarchy on incident form. we have a lookup field for assignment group on incident form. In that field group hierarchy some groups are missing. But when I search them manually they are showing up. Is ther...
Hello experts, I was tasked to rename the workflow status of our change request, and first I tried modifying our process flow formatters, I was able to modify its label but I don't know how to modify its equivalent translation. Do any of you have an...
Thank you in advance! My team is currently doing an audit on our ITIL licenses, and we want to check if any users (active and inactive) have ITIL role assigned to them directly, and not through assignment groups that contains ITIL role.