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Actual End Date not being set

brianlan25
Kilo Patron

We change our Normal and Emergency workflow in the following ways.

1. Change tasks are created when you request approval

2. The workflow will move to review state when the tasks are closed.

Issue: 

We found a couple changes were the actual end date was not set. I was able to reproduce this by closing the change task before clicking on the UI Action Implement. When looking at the history of the change it goes from Scheduled to Review and every time it does not set the actual end date. Any idea why the out of the box BR (Change Model: Set work end) would not set the actual end date in this case? 

 

The BR have very simple condition model is (normal, emergency, or standard) and state changes to review. So just because it is moving from Scheduled to Review I'm not sure why it would not run as the state is still changing to review.

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