Actual End date Value is not populating in Change request

[kranthi2]

Hi,

Actual End date Value is not populating in Change request

where actual end date was not captured even through the request was closed successfully.

Thanks,

[Michael Fry1]

Do you have an Review state? A script includes sets that field when the state moves to Review.

[kranthi2]

In review state also Actual End Date is not Capturing.

Thanks,

[Anil Lande · Accepted solution]

Hi,

Please check this OOB Business rule:

See when to run condition and make sure this BR is active.