Add additional assignee list in change request
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‎03-16-2022 05:18 AM
Hi experts,
When a change task is created under a change request, then the assigned to from the change task should be populated in the parent change request in additional assignee list.
If multiple change tasks were created under change request all the assigned to users of change tasks should comes in additional assignee list whenever the change task is updated/inserted.
Please help ASAP
looping
Thanks in advance!
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‎03-16-2022 05:34 AM
Hi,
Please write on after insert BR on change task table as shown below,
BR configuration:
BR script :
Let me know if you have any further queries.
Please mark this as Correct or Helpful if it helps.
Thanks and Regards,
Abhijit
Community Rising Star 2022
Regards,
Abhijit
ServiceNow MVP

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‎03-16-2022 05:38 AM
Hi,
Please follow the approach shared by Abhijit and small change is needed in BR script.
Make sure to add grChange.Update(); after line number 9 before closing loop for if(grCHange.get());
Thanks,
Anil Lande
Thanks
Anil Lande
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‎03-30-2022 08:11 PM
Hi Abhijit.,
Thanks for your response, when there are additional change tasks are created with same assigned to, it is getting added to additional assignee as well,
If there are 20 tasks it gets added with 20 additional assignee, can you look into once let me know ASAP..
Thanks in advance..,
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‎03-16-2022 07:52 AM
Hi,
please share what script you tried?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader