Add Discuss Button for Sidebar Communication to Service Operations Workplace

[David_K]

Hi all,

Is there a way to add discuss button for sidebar communication to Service Operations Workplace? Unfortunately the following documentation does not answer the question because in SOW Actions are no Task actions available.

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/conversational-interfac...

Thanks for your help.

[Suganya12]

@Alexis S1 - I added Discuss button using "Omni-Experience Standard Feature Set" scope on each task table. Could you please let me know on which task table you are unable to add the discuss button?

Thanks,

Suganya N

Fujitsu 

[Deepak Negi]

Cant access this link, can you mention the steps here?