Add groups to visual task boards

lbodeen
Kilo Contributor

Instead of people across the top, I would like to route incidents to groups with visual task boards. Is this possible?

23 REPLIES 23

brantgluth
Kilo Expert

Not great, but what I did to work around until I can script it

1.  open vtb_board.LIST

2. filter for my Task board by name

3. Open the board, go to the members related list at the bottom

4. Edit the members list

5. Use the filter to get the users i need, (In my case, I filtered on start with "IT ") and Run Filter

6. Select All in the Left pane, Add all to right, then pick and choose the folk I don't want

_willians
ServiceNow Employee
ServiceNow Employee

You can use the Flow Designer to automate this task easily. Create a Flow to run everytime you have an inclusion of member of a group and add it to the VTB. Like the following example.

 

find_real_file.png

Thank you! This is really a hidden gem to get rid of the manual member management!

Hi Willians,

Can you please help me with the english version of the flow designer shared above.