Add Interaction Worknotes KB Article link to Incident worknotes , When incident created from interac

[Baker1]

Need to Add KB Articlelink which is in interaction work notes to incident work notes. When incident created form "create incident" UI Action 

[Felippe do Bem]

Hello Baker, 

Could you please provide more details? Does the article link already work on the interaction work_notes? If it's not, it may be the glide.ui.journal.use_html system property that could be inactive.