Adding a field to problem form which is available on incident form
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‎08-08-2022 04:35 AM
Hi Team,
I have one requirement to add a field which is currently available in incident form to add in problem form.
That is a field named 'Abc' currently available in incident form. I need to add the field 'Abc' to problem form.
Could any one please suggest on this.
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‎08-08-2022 04:38 AM
Is 'abc' a field on the task table and added to the Incident form through there? Then you can add it for Problem as well. If it's not, you will need to create it for the Problem table and put it on there. If any correlation needs to be provided, you will need to sync it between the records.
If my answer helped you in any way, please then mark it as helpful.
Mark
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎08-08-2022 04:47 AM
Hi Mark,
Thanks for your response. The field is on incident table.
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‎08-08-2022 04:40 AM
Should it also reflect the same value as in Incident ??
Then if you have a field referencing to incident table then from configure form layout you can you expand that field and select the abc field to show in the form
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‎08-08-2022 04:49 AM
Hi Suvro,
I want the same value. But that referencing is not available in the slush bucket in form layout.