Adding a field to problem form which is available on incident form

sree42
Tera Contributor

Hi Team,

I have one requirement to add a field which is currently available in incident form to add in problem form.

That is a field named 'Abc' currently available in incident form. I need to add the field 'Abc' to problem form.

Could any one please suggest on this.

15 REPLIES 15

Select the reference field and click on highlighted button to dot walk

 

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Musab Rasheed
Tera Sage
Tera Sage

Hello,

Do not want to repeat what Mark has said but want to add one thing, If there is a reference to Incident table on Problem record then you can dot walk Incident table and bring that field on Problem form easily.

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Thanks Musab for your response. Could you please explain once?

I see there is no direct relation between problem and Incident on Problem form , there are fields like 'First reported by' but it is referring to task table hence I suggest you directly create a field on Problem table.

Mark my answer as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Thanks Musab. I am also think so.