Adding and removing tag through flow designer

Ashish Das
Tera Contributor

Hi ,

I want to add and remove tag on incident table through  a catalog . Approval will trigger to a group while submitting the catalog . When I submit the catalog with any value on "add tag " variable , the value will get inserted in the tag field of incident table after request get approved . Similar process for removing existing tag of a incident . In both case approval will go to the same group .  Please advise how can I achieve it through flow designer ? I have attached the pics. for your reference .

AshishDas_0-1750096757516.pngAshishDas_1-1750096831714.png

 

Thank You

2 REPLIES 2

ashwinsrini
Tera Contributor

Hi Ashish,
Kindly refer the below screenshot for the flow and attached the update set XML for reference.

ashwinsrini_0-1751525388745.pngashwinsrini_1-1751525413433.pngashwinsrini_2-1751525427324.png

Note:
Remove tag should be of list collector for the better use.
If the solution works kindly mark it as helpful

GlideFather
Tera Patron

Hi @Ashish Das,

 

where you got stuck? Can you provide more details please?

 

The tags are stored in label_entry table, so you can do the update record action in your flow.

Let me know how does it goes

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */