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Stages for RITM which are getting updated from Flow are not getting translated

ApurvaS
Tera Contributor

We are unable to translate 'fulfillment' stage coming from flow designer, translations in sys_choice table is already there, can anyone help here?RITM Stage.png

2 REPLIES 2

Tanushree Maiti
Tera Sage

Hi @ApurvaS 

 

When the stages has been set from flow, translation on stage is not supported feature.

 

Refer:

https://www.servicenow.com/community/servicenow-ai-platform-forum/flow-designer-translate-stages/m-p...

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/ritm-stages-not-translating/m-p/11...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

@ApurvaS 

Seems it's not feasible to translate

Try raising case with ServiceNow and confirm if it's still not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader