Adding the Hardware Model Cost using Catalog Builder

Bryan21
Tera Contributor

We are attempting to use Catalog Builder to create all of our future catalog items.  Everything is going well except for our ability to pull the Cost field from our Hardware Model records into the form.  I can get it to display the price on the body of the form.  However, I can't get it to update the price total that is traditionally displayed above the 'Order Now' button on the catalog from.  Does anyone have any advice about how to make this work?

 

The reason why this is important to me is because we are trying to make the workload easier for some of the employees.  It is easier to train someone to list the hardware models in a table and update the price field, than it is to go into to individual catalog forms and make changes from there.

1 REPLY 1

Tanushree Maiti
Mega Patron

Hi @Bryan21 

 

Are you admin?

can you check acl role define on Read ACL of hardware model table.

 

Can you share the screen shot where you have added in Catalog builder and in form level it is not showing.

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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