Additional comments notification on Request

[Priya V M]

 I have a requirement to configure Request notification where whom to send condition is as below 
Requested For
Opened By
Watch List

If the Request is awaiting approval, then also send to the RITM's Assigned To. If the Assigned To is empty, then send to all members of the RITM's assignment group.

If the Request is Approved, then send to all Open SCTASKs Assigned To. If Assigned To is empty, send to all Open SCTASKs Assignment Group members.

i have achieved above requirement with notification condition and configured it in 4 copy notification 2 on RITM table and 2 on SC task table

I need to configure if additional comments are added by anyone like assigned to person or requested for or opened by they should not receive notification email.
Kindly let me know how can i achieve this.

Thanks in advance,

Priya

[Mark Manders]

Uncheck 'send to event creator' on the notification. Then the person triggering the notification won't receive it.

[Priya V M]

should i create any BR for the same?

[Nishant8]

Hello @Priya V M, can you  uncheck send to event creator under who will receive tab and try?

Regards,

Nishant

[Ankur Bawiskar]

@Priya V M 

Do what @Mark Manders mentioned on notification level

If my response helped please mark it correct and close the thread so that it benefits future readers.