After moving the update set from Dev to test then some of the ui policies are not working

[kranthi2]

Hi,

After moving the update set from Dev to test then some of the ui policies are not working.

Please help me out the reasons for the same

Thanks,

[kranthi2]

Hi @Madhan somesh 

I have already checked all the ui policies which are not conflicting anything.

Can you please let me know any further checks needs to be done.

Note: It is working fine in the back end/ITIL view/Developers view, NOT working in the Portal ONLY.

Thanks,

Thanks,

[Danish Bhairag2 · Accepted solution]

Hi @kranthi2 ,

Pls check for those UI policies what option is selected for UI type as ALL or desktop?

Thanks,

Danish

[Madhan somesh]

Hello @kranthi2 , 

Could you please share the screenshot & script (if it contains any)of the UI policy which isn't working so that I could look further into it. 

[Anil41]

Hi @kranthi2 

Is there any scripts written in your UI Policy?

If yes Could you please check the "Run scripts in UI type" Value, if it is set to All.

Also do check if all the UI Policy Actions are properly moved or not.

Please mark this as helpful if my response helped you.

Thanks
Anil