Is it recommend to create a Choice field with String type in ServiceNow?

Sarah Bouil · ‎08-08-2023

Hi,

Kindly help me on below:

Sanjeeva Reddy1 · ‎02-17-2024

Hi Sarah,

Kindly refer to the below links for more explanation.

https://www.servicenow.com/community/developer-forum/how-can-a-string-field-have-choices/m-p/2027598

https://www.servicenow.com/community/itsm-forum/string-type-field-vs-choice-type-field/m-p/749122

If the answer has helped you, please mark the answer as correct/helpful.

Regards,

Sanjeeva.Y.Reddy.

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Samaksh Wani · ‎08-08-2023

the string type field behaves as choice option if dropdown with None is selected.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

Sarah Bouil · ‎08-08-2023

Thank you Samaksh. But I would like to know is it recommend to create a Choice field with String type?

Samaksh Wani · ‎08-08-2023

Hello @Sarah Bouil

It will be according to your requirement, suppose if you don't have any constraints with data type it is good to use string type only for choices, It will be easier for you to handle the stuffs with string functions and other things.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

Chetan Mahajan · ‎08-08-2023

Hello @Sarah Bouil ,

Go through this link it will help you to understand How to Create Choice field in Servicenow

Kindly Mark correct and helpful if applicable