Agent Assist for change request in SOW view - Search Action Configuration (Button) is not working.
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‎04-07-2025 01:52 AM
We have created the 'Link to Change' Search Action Configuration for Agent Assist for change requests. The button is displayed as expected; however, when we click on it, nothing happens. The expected behavior is that when we click on the 'Link to Change' button for the selected incident, the incident should be linked to the change request.
Can anyone please help us in fixing in above issue.
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‎04-07-2025 02:00 AM