Agent Workspace Page not found

[Sydney Esposo]

Hello there can someone help whats going on here. Every time I click the related link  "Open Worksapce" or even the Agent Workspace application itself it says that the page not found. Also, the UI Builder button is missing.

[Servicenow34]

I think this is happening cause the Agent Workspace is now depricated. Only older instances that had this pre-configured would/should be able to leverage this.

You can configure your agent experience using the easy-to-navigate interface of Service Operations Workspace for ITSM.

Kindly find below article for your reference.

https://www.servicenow.com/community/developer-forum/agent-workspace-home-page-is-blank/m-p/3015783

https://www.servicenow.com/docs/bundle/utah-release-notes/page/release-notes/it-service-management/i...

Kindly mark this as helpful or accepted solution.

Thank you! 

[Servicenow34]

I think this is happening cause the Agent Workspace is now depricated. Only older instances that had this pre-configured would/should be able to leverage this.

You can configure your agent experience using the easy-to-navigate interface of Service Operations Workspace for ITSM.

Kindly find below article for your reference.

https://www.servicenow.com/community/developer-forum/agent-workspace-home-page-is-blank/m-p/3015783

https://www.servicenow.com/docs/bundle/utah-release-notes/page/release-notes/it-service-management/i...

Kindly mark this as helpful or accepted solution.

Thank you!