Agent Workspace time out setting

[Brian Sorensen]

I am searching but coming up empty

Is there a setting for the timer on this?

My team is complaining that if they get on a long call and not interacting with the page it logs them out. One swears its 5 minutes, I am positive its longer than that, but want to know if I can change the setting

[Dan Ellis]

There is a session timeout system property that is used by the platform but I don't know for sure whether Agent Workspace uses the same property (I would expect it to but ServiceNow sometimes use different properties).

Take a look at this property: glide.ui.session_timeout