All fields should be readonly once the state is changed to Closed Complete on catalog task

[saichandu rayal]

When state is closed complete, it should make all the fields read only.

[Chandra Sekhar6 · Accepted solution]

Write the following client script :

if(g_form.getValue('state') == 3){

var x = g_form.getEditableFields();

for(i = 0; i<x.length; i++){

g_form.setMandatory(x[i], false);

g_form.setReadOnly(x[i], true);

}

}

[Chetan Mahajan]

Hi Saichandu,

                     You can make this possible by ACL and Client script. ACL is the best practice and you doesn't need any code by using ACL.

Kindly mark correct and helpful if applicable 

[SumanthDosapati]

Hi,

You can write an UI policy on catalog task page as below

Condition : State is closed complete.

In UI policy actions, add fields whatever you need and set readonly to true.

Regards,

Sumanth

[Aman Kumar S]

@saichandu rayala 

Best way to achieve this would be to Add condition in you write ACL for table, where you can update the Condition as state is not closed

This is how you can protect editing of closed tickets.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂