All Workflows Not Working – Stuck in Loading State

rohitgotefode3
Tera Contributor

Hello Community,

 

I am facing an issue where all workflows in my ServiceNow instance are not working. Whenever I try to trigger a workflow, it keeps loading indefinitely and does not proceed further.

 

What could be causing all workflows to be stuck in the loading state?

Any insights or suggestions would be greatly appreciated. Thanks in advance!

Thanks and Regards,
Rohit Gotefode

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Try to repair the Workflow plugin once.  @rohitgotefode3 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Shivalika
Mega Sage

Hello @rohitgotefode3 

 

Apart from reparing the plugin, is there any other performance impact on the system ? 

 

Like tables loading extra slow especially big tables ? You might want to check long running transactions also.  If none of these solved the issue, you might need to open a case. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY