Allow requestor to edit and re-submit the request via portal
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‎07-29-2022 04:55 AM
How to Allow requestor to edit and re-submit the request via portal even if they have no roles assigned to them.

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‎07-29-2022 04:57 AM
Hi,
If user has no roles then it is not Possible.
If you bypass ACLs by removing roles in ACL then it would cause security issue and is definitely not recommended.
Regards,
Sumanth
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‎07-29-2022 05:20 AM
snc_internal is present but still the user is not able to edit the variable information and re-submit the request via portal

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‎07-29-2022 07:04 AM
Editing variables after submission is not OOB functionality and is not recommended as well.
The reason is catalog requests are workflow driven and letting the user edit the variables in the middle of the flow will break the functionality.
And to answer your question, snc_internal is basic role and that might not have the ACL which permits RITM editing.
Mark as correct and helpful if it solved your query.
Regards,
Sumanth
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‎08-01-2022 01:07 AM
Feel free to reach out if you have further questions or else you can mark an answer as correct and helpful to close the thread so that it benefits future visitors also.
Regards,
Sumanth