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02-07-2020 05:41 AM
Hi,
Is there a way to modify the text "Attachment(s) are not added" to any customized text. (The error message is generated as I have selected Attachment Mandatory in the catalog form.)
If Yes, can it be restricted to certain portals only or widgets only so that it won't affect globally.
Thank you.
Solved! Go to Solution.

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02-07-2020 09:26 AM
No that will not be possible this way, UI Messages don't have conditions. Then you really need to clone and edit widgets or setup specific widget (instances) for your portals.
Is that like time, effort, complexity, maintainability worth it? Personally, I wouldn't go that way.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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02-07-2020 05:42 AM
Hi there,
Have a look at below article I write a while ago:
Changing out-of-the-box Messages
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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02-07-2020 05:45 AM
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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02-07-2020 09:20 AM
Hi Mark,
Thank you for the answer now I got to know where the message is stored.
But I want it to be modified only in one of the portal. So, if you can tell me how they are calling the UI Message in portal I can modify the conditions.

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02-07-2020 09:26 AM
No that will not be possible this way, UI Messages don't have conditions. Then you really need to clone and edit widgets or setup specific widget (instances) for your portals.
Is that like time, effort, complexity, maintainability worth it? Personally, I wouldn't go that way.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field